![]() Goodcents announced its first restaurant to surpass $1 million in annual sales across its system of more than 80 locations across the United States in 2017. All training materials are optimized for mobile and tablets through an interactive text-to-learn program, as well as a self-guided training and support platform called Goodcents University. New employees no longer reference training materials through a traditional printed binder or guide. The Goodcents Franchise Support team developed its own video and text-based digital training tools that significantly improved operational quality and efficiency. ![]() This includes a new website, mobile app, online ordering, digital loyalty platform, and a new ‘Goodcents of the Future’ restaurant prototype featuring some of the industry’s first in-store and drive-thru digital ordering kiosks. Goodcents launched a new digital consumer interaction and ordering strategy has helped significantly boost sales. Goodcents was also named one of the Top 50 Best Franchises by in 2016 for positive financial performance. Goodcents was recently recognized as a top franchise for 2018 by Entrepreneur Magazineand Franchise Business Review, the leading market research firm in the franchise industry. Overall franchise satisfaction for Goodcents is the highest it’s been in more than three years. Prior to joining Goodcents, O’Toole also worked in various leadership roles for KFC, Taco Bell, and Yum! Brands.Īs part of the Goodcents leadership team, O’Toole has played a key role in a variety of recent successful initiatives for the business that have contributed to its success and growth. Starting as a Goodcents franchise owner, he’s also worked with the company as a Regional Trainer, Franchise Business Consultant and Director of Training and Operations. O’Toole has been part of the Goodcents leadership team for more than 12 years, most recently as the company’s Executive Director of Operations. “He uniquely understands the needs of our business and has a clear vision for our growth moving forward.” “Mike is a seasoned veteran who has worked in the franchise and corporate realm for many years,” said Joe Bisogno, chairman and founder of Goodcents. O’Toole will direct the strategic vision of the business, including continued franchise growth, franchise support, menu innovation, and overall customer experience. –Goodcents® announced the promotion of Mike O’Toole to lead the company as Chief Growth & Support Officer. It sold meat and cheese for $5 per pound and freshly baked loaves of bread for 75 cents per loaf.įounded in Lenexa, Kansas, the chain is headquartered in De Soto, Kansas, and has 63 locations in eight Midwest states and 17 in development.Former Goodcents franchise owner and industry veteran promoted to lead Goodcents growth and expansionĭE SOTO, Kan. ![]() Last spring, the chain rolled out a grocery program, offering curbside pickup of deli meats, cheeses and bread when supermarkets were struggling to keep up with demand. The program is the most recent example of how Goodcents is adapting to keep its guests and team members safe during the ongoing pandemic, Wolf said. ![]() "The Certified Clean Program sign on the door signals that we are committed to taking every precaution to keep our guests, team members and community healthy while serving the same great food we expect from Goodcents," she said. They are considered vital in the fight against COVID-19, flu and other respiratory illnesses, Farrellynn Wolf, CEO of Goodcents, said in the release. Shield products are made in the U.S., approved by the Environmental Protection Agency and food-safe.Įlectrostatic sprayers, which are used mostly by commercial cleaning companies, disinfect common areas, personal spaces and hard-to-reach corners and crevices. The Goodcents Certified Clean Program will include the installation of a ThermoVu no-contact temperature check device by the door to every location and will also include an electrostatic sprayer and Shield Disinfectant Sanitizer products. Goodcents, a Kansas-based sub shop, is equipping every restaurant in its franchise system with a no-contact temperature check device and disinfection program by late January 2021, according to a company press release.
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